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Intrafocus InsightsArticles submitted by our members for our members.
Cascading Scorecards to Departments
Cascading Scorecards to Departments In this, the second in a series of three articles, we are looking at cascading...
Cascading Balanced Scorecards – The Basics
Cascading Balanced Scorecards - The Basics In the next series of three articles, we will look at cascading balanced...
KPI Best Practices – Use The Right Tools
Using the right tools In this series of three articles, we have looked at the value and application of KPIs. In the...
Measure objectives, not projects
Measure objectives, not projects In the second of this series of three articles, we are looking in-depth at how to use...
KPI Best Practices: Leadership Buy-In
Leadership Buy-in In the next three articles, we will review KPI best practices and the essential steps that...
Track Marketing More Effectively
Track Marketing More Effectively In this third article in the series, we look at how to track marketing and the means...
7 Marketing KPIs every Manager Should Know
Marketing KPIs vs Realistic Goals In this article series, we consider effective marketing management and the role of...
Get Real About Your Marketing Strategy
Marketing Strategy You've written your annual marketing strategy and your channel and content plan. You've primed your...
Measuring Customer Engagement
Measuring Customer Engagement In this third and final instalment in our customer engagement blog series, we turn our...
7 Proven Customer Engagement Strategies
Customer engagement strategies - In our earlier blog, we looked at customer engagement as a concept and discussed its...
What is customer engagement?
In an earlier 'deep dive' blog series, we analysed the role, strategic process and value of effective employee...
Employee Engagement – Tools and Processes
Why tools and processes translate to great employee engagement In this final article of our series on employee...
How to Measure Employee Engagement
What does good employee engagement look like? How can you measure employee engagement - In this blog series on...
Employee Engagement – Tell a Story
Why you need to tell a story in order to engage your employees To engage your employees, you must be able to tell a...
Employee Engagement – Great Leadership
Why leadership will make and break employee engagement In the bid to create a highly engaged workforce, it is all too...
Employee Engagement – Why Does it Matter?
Are your employees engaged and why does it even matter? Over the next five weeks, we're going to take a 'deep dive'...
What is a KPI Report?
KPI Report What is a KPI report? - How do I know if my business is succeeding? Depending on the sector you’re in, the...
What is a KPI?
What is a KPI? A KPI, or a Key Performance Indicator, is a measurable, quantifiable value which can be used to...
Strategic Facilitator – Why do you need one?
Why do you need a strategic facilitator? Every business leadership team needs to periodically extract themselves from...
How to Avoid Change Fatigue
How to avoid change fatigue - All businesses know that 'change is a constant' - but where it presents an endless...
What is a Strategic Plan?
Without a clear strategic plan, your every action simply becomes a tactic. Multiplied across your growing business and...
Creating a High Performance Culture
Creating a High Performance Culture - Peter Drucker, the legendary management guru says that 'business culture eats...
Realistic Business Objectives
Every company needs a clearly defined set of business objectives as part of its business strategy. These objectives...
Strategy for Beginners
Strategy for Beginners - Strategy is a process just like any other process. Unfortunately this simple fact is often...
Creating Useful KPIs
Creating Useful KPIs - Some Useful Checks Take a look at QuickScore the worldwide acclaimed KPI Manager. If you...