Balanced Scorecard Perspectives

2023 Update: This article, written in 2013 is still perfectly valid, however, things have moved on, and a few nuances in the format of the Balanced Scorecard methodology have developed over the years. For a better understanding of how the Balanced Scorecard is used...

Strategic Themes

Often it is difficult to see the wood for the trees. During a strategic planning cycle, it is easy to become overwhelmed by the many things that need to be done. It is at this point that ‘Strategic Themes’ become useful. Any strategy can usually be broken down into...

Communicating Strategic Change

If you are part of an executive team that is asking the question “how can we communicate our strategy” then the chances are you have already left it too late. Strategic change within an organisation or company has a facet that is peculiar to itself. That is, it has to...

Strategic Planning – 7 Critical Success Factors

Critical Success Factors. To ensure success in strategic planning there are several things that need to be in place before you even start. These usually take the form of an agreement to do things in a particular way. If these ‘principles’ are in place as you set out...

Using History to Set Targets

We live in an age where we are dependent on the immediacy of data we sometimes forget that business performance can only be determined by how well we have done in the past. We are often fighting so many fires we cannot find the time to examine past performance to...