Having run 100’s of strategy workshops over the years we find a set of ‘core’ business strategies tend to come up frequently. For example; “Improve Customer Satisfaction” is a core business strategy. How do we go about improving...
The phrase “best practice” comes up all the time and is often used to justify a change. Occasionally, it is used to repackage old items to sell at a higher price. However, the meaning of ‘best practice’ is far too ethereal to be considered as a viable...
Preview of an article from Business News June 2016 – We asked Clive Keyte, Managing Director at Intrafocus Limited to explain the phrase Focus is the Future. Q: What do you mean by “focus is the future”, surely you mean focus on the future? CK: No. Focusing on...
At the start of a strategic planning project staff need to be motivated. They need to see the project as worthwhile and not just another initiative. They need to be excited and they need to feel ownership. One of the tools in the kit bag to enable this is to...
Cascading Scorecards with Spider Impact – Cascading scorecards throughout an organisation can be fraught with difficulties without the right process and tools. Frequently we find that even though a scorecard is created at the corporate level as a...
More than 50% of large companies in the world use the Balanced Scorecard as a business performance management tool. A large percentage (number unknown) of small to medium sized companies use it as well. The companies that use the Balanced Scorecard successfully tend...
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